The Costco Shopping Experience (from NY Times)
An interesting read about the design of the Costco shopping experience - thanks Dave Whitefield!
24 Rolls of Toilet Paper, a Tub of Salsa and a Plasma TV - Christopher Berkey for The New York Times
"SHOPPING at Costco often goes something like this: Customer comes to buy bulk necessities like toilet paper and dish detergent. Customer buys those items, as well as a pack of giant muffins, three cashmere sweaters and a power tool.
It’s more than impulse buying. It is a calculated part of the company’s business plan. Call it the Costco effect."
24 Rolls of Toilet Paper, a Tub of Salsa and a Plasma TV - Christopher Berkey for The New York Times
"SHOPPING at Costco often goes something like this: Customer comes to buy bulk necessities like toilet paper and dish detergent. Customer buys those items, as well as a pack of giant muffins, three cashmere sweaters and a power tool.
It’s more than impulse buying. It is a calculated part of the company’s business plan. Call it the Costco effect."
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